Tens Availability/Hire

TENS Machine Hire: Terms & Conditions

1. Hire Period Options: At the time of booking, please select your preferred hire duration:

3-Week Hire: Designed to cover 1.5 weeks on either side of your estimated due date.

5-Week Hire: Ideally beginning at 37 weeks gestation

Confirmed Dates: Your specific start and end dates will be confirmed via email upon booking.

2. Returns & Extensions

  • Return Date: The TENS unit and all accessories must be returned or posted back by the end date of your chosen hire period as stated in your confirmation email.

  • Extensions: If you wish to extend your hire period, you must contact us to check availability in case of clashes with other bookings. Extensions are charged at $10 per additional week.

  • Late Returns: Timely returns are essential so we can fulfill our commitments to other waiting families.

3. Bond & Equipment Care

  • Security Bond: A refundable bond of $[Insert Amount] is required at the time of booking.

  • Condition: The TENS unit, leads, manual, and case must be returned in the same condition they were received.

  • Electrodes: The sticky electrode pads are yours to keep or dispose of after use for hygiene reasons.

  • Loss or Damage: If the unit is lost, stolen, or damaged beyond repair, the full replacement cost (less the bond) will be invoiced to the hirer.

4. Cancellations & Refunds

  • Change of Mind: Full refunds (minus a small admin fee) are available if you cancel before your 37-week dispatch/pickup date.

  • Non-Use: No refunds are given if the TENS machine is hired but not used during your labour, as the equipment was unavailable to other clients during your chosen hire period.

5. Safety & Contraindications

  • Consult Your Care Provider: You must consult with your midwife or obstetrician before using the TENS machine to ensure it is appropriate for your specific pregnancy.

  • Contraindications: You must NOT use TENS:

  • Before 37 weeks of pregnancy.

  • If you have a pacemaker or heart rhythm permanent.

  • If you have epilepsy.

  • Over the site of a scar or on broken skin.

  • Proper Use: TENS is for external use only. It must never be used in water (bath or birth pool).

6. Disclaimer

Gather (formerly Caul to Parenting) provides the TENS unit as a tool for comfort during labour. We do not guarantee a specific outcome regarding pain relief. The hirer uses the equipment at their own risk and agrees to indemnify Lucie Kinzett and Gather from any claims resulting from the use or misuse of the device.